Contact
Toll Free Call
+44 777 856 3743
Contact Us
We value open communication and are always ready to assist you. Whether you have a question, need support, or simply want to learn more about our services, don’t hesitate to get in touch.
11 Macalpine Street Dundee DD3 9FB UK
Chat With Us
+44 777 856 3743
info@cedarhillsservices.com sales@cedarhillsservices.com
Follow Us
Make an Enquiry
Frequently Asked Questions
We offer a comprehensive range of services, including inbound call handling (customer service, technical support etc.), outbound calling (telemarketing, lead generation, appointment setting), and back-office support (data entry etc.).
We have experience working with clients across various industries, including e-commerce, healthcare, finance, technology, and more. Our agents are trained to adapt to the specific needs and terminology of each industry.
We have a rigorous hiring process that includes thorough background checks, skills assessments, and personality evaluations. We also provide ongoing training and coaching to ensure our agents are always up-to-date on the latest industry trends and best practices.
We utilize state-of-the-art call center technology, including cloud-based phone systems, CRM integration, and advanced analytics tools. Our infrastructure is secure, reliable, and scalable to meet your evolving needs.
Data security is a top priority for us. We implement strict security protocols, including data encryption, access controls, and regular audits. Our agents are also trained on data handling and confidentiality best practices.